chatrbox
Live Chat
We set up and manage real-time chat on your site
AI Automation
We build a chatbot trained on your business
Flows & Funnels
We build conversation flows for every scenario
Campaigns
We run proactive messaging that converts and retains
Analytics
We track performance and send you clear reports
All features
Preview
live support
Where is my order?
Order #4821 ships today and arrives by 3pm.
Resolved, no agent needed
Use cases
Lead Generation
We qualify and convert visitors automatically
Customer Support
We automate 50%+ of your support volume
Cart Recovery
We recover lost revenue with smart triggers
Onboarding
We guide new customers to success automatically
Industries
EcommerceSaaSHealthcareFinanceAgencies
FAQs
Common questions about how we work
Blog
Insights and updates from our team
Integrations
Tools we connect your system to
Status
Live system health and uptime
Contact
Talk to our team directly
AI Customer Service

Smartercustomerconversations.

We build and manage your entire chat system. Automated flows handle repetitive questions, recover abandoned carts, and turn visitors into buyers. Your team only handles conversations that genuinely need a human.

98%
Resolution rate
< 2s
Response time
24/7
Always on
Messages resolved
142K+
Avg response time
1.8s
chatrbox live support
Ask anything...
See it in action

Three ways chatrbox
drives real results.

Every scenario on the right is a real interaction type we automate, running 24/7 without your team involved. Click to switch.

yourstore.com
CB
Support
Online
Support
Type a message...
Trusted by fast-moving brands
UFC IGNITE
ROAM.EV
PHANTOM®
NOVA FITNESS
SUMMIT CO.
APEX GOODS
UFC IGNITE
ROAM.EV
PHANTOM®
NOVA FITNESS
SUMMIT CO.
APEX GOODS
✓ 98% resolution rate
✓ 8s avg response
✓ 80% automated
✓ 24/7 always on
✓ 1-2 week setup
✓ $247 avg cart recovery
✓ 0 missed conversations
✓ Every channel covered
✓ 98% resolution rate
✓ 8s avg response
✓ 80% automated
✓ 24/7 always on
✓ 1-2 week setup
✓ $247 avg cart recovery
✓ 0 missed conversations
✓ Every channel covered
24/7
Always available
0%
Questions automated
~5s
Response time
Why businesses choose chatrbox

Everything handled.
Nothing for you to learn.

Our team builds and manages your entire chat system. You focus on your business. We take care of everything else.

Automation
Instant responses for repetitive questions
Intelligent flows answer FAQs and resolve common issues instantly, every time.
Flows
Guided chat flows that actually convert
Walk customers through exactly what they need. Less friction, more resolved conversations.
Escalation
Smart handoffs for what matters most
Complex issues reach your team with full context attached. No one starts from scratch.
Quality
Consistent tone across every conversation
Every response reflects your brand voice. Trained on your products, policies, and personality.
Setup
A system that works without extra effort
We build it, we run it. No dashboards to learn. No flows to configure. Just results.
Analytics
Ongoing optimization, not set-and-forget
Performance data drives continuous improvements. Your chat gets smarter every week.
How it works

We don't give you a dashboard.
We build and run everything for you.

01
Onboarding & setup

We start by learning your business, products, and common customer questions. Our team analyzes your support history to identify patterns and opportunities for automation. Then we configure everything from scratch: custom flows, automated responses, and integrations with your existing tools. Within days, your chat system is live. No technical work required from your team.

02
Automation building
03
Daily chat operations
04
Ongoing optimisation
Step 01
Onboarding & setup
Discovery & planning
Custom configuration
Quick launch
Typical timeline
Currently: Onboarding & setup
What others are saying

Results speak for themselves

“

Meal plan questions, ingredient swaps, delivery windows — our inbox never stops. chatrbox handles all of it instantly. Our support load dropped over 80% and our team finally has breathing room.

D
Daniel K.
Head of Customer Experience, UFC Ignite
“

Every EV buyer has a hundred questions before they commit. Range, charging, delivery timelines. chatrbox answers all of it in seconds, 24/7. Our conversion rate is up and our sales team only talks to buyers who are genuinely ready.

P
Priya M.
Head of Customer Experience, Roam Electric Vehicles
“

We launch limited drops and the support volume hits instantly. chatrbox absorbs the spike without breaking a sweat. Order tracking, restock queries, warranty claims. All handled before we even see them.

J
Jordan F.
Operations Lead, Phantom
Integrations

Works with your existing stack

Connect chatrbox to the tools you already use. We handle the integrations. You just see results.

Shopify
WooCommerce
Zendesk
HubSpot
Intercom
Salesforce
Slack
Facebook
Instagram
WhatsApp
Gorgias
Klaviyo
Mailchimp
Stripe
Zapier
Freshdesk
Google Analytics
Pipedrive
ActiveCampaign
WordPress
BigCommerce
Omnisend
MailerLite
Google Tag Manager
FAQs

Common questions, straight answers

We build, run, and manage your entire customer chat system. That includes automated responses, guided conversation flows, lead capture, and smart routing to your team for the conversations that actually need a human. You get better support outcomes without adding headcount.
No. We handle everything behind the scenes using professional-grade tools. Your team simply receives the important conversations that need their attention. Everything else is handled automatically. You get a clean, easy-to-use dashboard to see what's happening, but there's nothing to configure or maintain.
We use industry-leading chat and automation platforms to build your system. Your team gets access to a shared inbox where they can manage any live chats or emails that need a human response. We handle all the setup, training, and ongoing management so your team can focus on the conversations that matter.
Yes. We build proactive chat flows that trigger at key moments: abandoned carts, product page dwell time, post-purchase follow-ups. These are designed to recover revenue and guide customers toward conversion automatically.
We review your chat data regularly. When we detect gaps, outdated responses, or new question patterns, we update flows and responses proactively. Your system stays current without you lifting a finger.
Most of our clients automate 50% or more of their incoming conversations, often much higher for ecommerce businesses with predictable question patterns. Your team only deals with complex, high-value conversations that genuinely need a human.
Pricing is based on your conversation volume and the scope of your setup. We offer a free consultation to understand your needs and provide a custom quote. No setup fees, no hidden costs.
Most clients are live within 48 to 72 hours of sign-off. We handle the entire build. You just need to answer our onboarding questions so we understand your business, products, and common customer scenarios.
Ready to start

Customer service
that runs itself.

Every business deserves intelligent conversation automation that actually works. Let's build yours.