chatrbox
Live Chat
We set up and manage real-time chat on your site
AI Automation
We build a chatbot trained on your business
Flows & Funnels
We build conversation flows for every scenario
Campaigns
We run proactive messaging that converts and retains
Analytics
We track performance and send you clear reports
All features
Preview
live support
Where is my order?
Order #4821 ships today and arrives by 3pm.
Resolved, no agent needed
Use cases
Lead Generation
We qualify and convert visitors automatically
Customer Support
We automate 50%+ of your support volume
Cart Recovery
We recover lost revenue with smart triggers
Onboarding
We guide new customers to success automatically
Industries
EcommerceSaaSHealthcareFinanceAgencies
FAQs
Common questions about how we work
Blog
Insights and updates from our team
Integrations
Tools we connect your system to
Status
Live system health and uptime
Contact
Talk to our team directly
About

A small team that makes
your customer service effortless.

chatrbox was founded on one belief: every business deserves customer service that runs on autopilot, converts visitors into buyers, and never sleeps. We are a managed service: we build it, we run it, we own the results.

Our mission

Remove the gap between a business and its customers.

Most support tools hand you a platform and leave you alone. We do the opposite. We learn your business, build the flows, connect your stack, and keep everything running. You get the results. We handle the work.

80%
Tickets resolved without a human
1 day
Average time to go live
3.2×
Avg revenue lift from flows
24/7
Coverage included in every plan
How we work

Six things we never compromise on.

01
We own the result
We are not a tool you configure and forget. We stay in, iterate, and make sure it works.
02
Speed over perfection
Live and improving beats perfect and delayed. We ship fast and refine in real time.
03
Ruthless simplicity
Complex systems break. We build the simplest thing that solves the problem properly.
04
Data drives decisions
Every flow we build is tracked. Numbers tell us what to keep and what to cut.
05
Proactive by default
We flag issues before you see them. You hear about wins, not problems.
06
No jargon ever
We speak in plain English. You should always know exactly what we are doing and why.
The team

Small on purpose. Focused by design.

L
Lawrie
Founder

Built and operated e-commerce businesses for seven years before switching to the tools side. Obsessed with systems that work while you sleep.

M
Maya
Head of Automation

Former CX lead at a 200-person DTC brand. Has built and rebuilt hundreds of flows. Knows which automations move revenue and which just look good.

J
Jordan
Integrations Lead

Connects the dots between platforms. If it has an API or a Zapier trigger, Jordan has wired it up for a client.

Ready to see what
we can do for you?

Book a free consultation. We will map out exactly how we would automate your support and grow your revenue.