Legal
Privacy Policy
Last updated: April 2026
What we collect
When you use chatrbox, we collect information you provide directly (name, email, business details) and usage data (chat logs, interaction patterns) to improve our service. We do not sell your data to third parties.
How we use it
Data is used to operate the service, improve AI accuracy, send transactional emails, and provide customer support. We may use aggregated, anonymized data for product research.
Data storage
All data is stored on servers located in the EU and US. We use industry-standard encryption at rest and in transit. Chat data is retained for 12 months by default.
Your rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at privacy@chatrbox.io. We will respond within 30 days.
Cookies
We use essential cookies to keep you logged in and functional cookies to remember preferences. We do not use advertising cookies. You can disable cookies in your browser settings.
Contact
For privacy questions, contact privacy@chatrbox.io.