Live Chat
We set up and manage real-time chat on your site, fully configured, branded, and live within days.
Real-time messaging setup
We configure sub-second message delivery with read receipts and typing indicators on your site.
File and image sharing
We enable customers to share screenshots, invoices, and attachments directly in chat.
Pre-chat survey forms
We set up intake forms that collect name, email, and intent before a conversation starts.
Proactive chat triggers
We build triggers that start conversations based on time on page, scroll depth, or cart value.
Offline message capture
We configure message queuing so nothing gets missed when your team is unavailable.
Smart department routing
We build routing rules so the right question reaches the right person automatically.
Agent handoff with context
We set up seamless transfers between team members with full conversation history attached.
Mobile-optimized widget
We deploy a pixel-perfect chat widget that works flawlessly on every device.
Custom branding
We match the widget to your brand: colors, avatar, welcome message, and positioning.
Shared team inbox
Your team gets a clean, organized inbox to handle any chats or emails that need a human.
Canned response library
We build a library of your best replies so your team can respond consistently and fast.
Conversation history
Every interaction is stored so your team always has full context before they respond.
AI Automation
We build a chatbot trained on your business that resolves the majority of conversations without any human involvement.
Chatbot built for your business
We train the chatbot on your products, policies, FAQs, and tone. Not a generic template.
Automated FAQ resolution
Repetitive questions are answered instantly, 24/7, without anyone on your team.
Intent understanding
The bot understands what customers actually mean, not just exact keyword matches.
Sentiment detection
We configure escalation rules that catch frustrated customers before things go wrong.
Smart escalation to your team
When the bot reaches its limits, your team receives the conversation with full context.
Continuous improvement
We review performance regularly and retrain the bot based on real conversation data.
Multi-language responses
The bot detects and responds in the customer's language automatically.
Brand voice and tone
We configure the bot's personality to match how your brand communicates.
Knowledge base training
We sync the bot with your documentation and help content so answers stay accurate.
CSAT collection
After resolved conversations, we collect satisfaction scores automatically.
Draft replies for agents
For complex queries, the AI drafts a suggested reply for your team to review and send.
50%+ automation rate
Most clients automate over half their incoming conversations within the first month.
Flows & Funnels
We design and build every conversation flow your business needs, from lead capture to cart recovery to post-purchase.
Custom flow design
We map out every key customer journey and build automated flows that handle it.
Trigger-based automation
Flows fire on page visit, exit intent, scroll depth, cart value, UTM source, and more.
Conditional branching
We build if/else logic so customers get the right answer based on their specific situation.
Conversion funnel tracking
We define your funnel stages and track how customers move through each step.
Abandoned cart recovery
We set up sequences that detect abandonment and automatically reach out to bring them back.
Lead qualification flows
We build flows that ask the right questions, score the lead, and route to your team.
Appointment booking
We create flows that collect date preferences and route bookings without leaving the chat.
Post-chat surveys
We trigger satisfaction surveys automatically after conversations close.
A/B testing flows
We test variants of key flows and optimize based on what converts better.
Follow-up sequences
We build timed follow-ups that wait 24 hours, then automatically send the next message.
Proactive cart-saver prompts
We set up smart nudges that appear at the right moment to prevent drop-off.
Integration steps
Flows pull live data from Shopify, your CRM, or other tools mid-conversation.
Campaigns
We run proactive messaging campaigns that reach customers at the right moment and drive measurable results.
Targeted chat campaigns
We send chat messages to visitors based on their behavior, page, and history.
Email broadcast campaigns
We design and send broadcast emails to your segmented contact lists.
Behavior-triggered messages
We configure triggers that fire on add-to-cart, pricing page visits, and exit intent.
Audience segmentation
We segment your contacts by purchase history, conversation data, and custom attributes.
Drip sequences
We build multi-step sequences that onboard, nurture, or re-engage on a schedule.
Win-back campaigns
We automatically follow up with customers who have gone quiet.
Campaign performance reports
We report on send, open, click, and conversion rates for every campaign we run.
Seasonal promotions
We update campaigns for flash sales, product launches, and seasonal moments.
Revenue attribution
We track which campaigns are driving conversions and recovering revenue.
GDPR-compliant messaging
Every message we send includes compliant unsubscribe options and consent tracking.
Analytics
We track everything and send you clear, simple reports so you always know how your chat is performing.
Clear performance reports
We send regular reports covering resolution rate, response time, and satisfaction scores.
Automation rate tracking
See exactly what percentage of conversations were handled without any human involvement.
Response and handle time
We track how fast customers get replies, and how long conversations take to resolve.
CSAT scores
We collect and report on customer satisfaction scores after every resolved conversation.
Conversation volume trends
View daily, weekly, and monthly ticket volumes so you understand demand patterns.
Funnel conversion data
We report on how many visitors enter your flows and how many convert at each step.
Topic and tag analysis
We categorize every conversation so you can see what your customers ask most.
Team response visibility
Monitor how your team is handling the conversations that need a human touch.
Opportunity identification
We use data to spot new automation opportunities and bring them to you proactively.
Data export on request
Any report can be exported in full so you can use the data in your own systems.
Integrations
We connect your chat system to every tool you already use. No technical work required from your team.
Shopify
We connect live order data, product info, and customer history so the bot can answer order questions instantly.
WooCommerce
Same deep Shopify-style integration for WooCommerce stores.
Stripe
We connect billing data so the bot can answer invoice and subscription questions.
HubSpot CRM
We sync contacts and log conversations so your CRM stays current automatically.
Salesforce
We push new leads and conversation data into Salesforce without manual entry.
Klaviyo
We connect chat-captured leads directly to your Klaviyo lists and flows.
Mailchimp
Every captured email goes straight into Mailchimp, ready to be nurtured.
Zapier and Make
We connect your chat system to thousands of other apps through Zapier or Make.
Facebook Messenger
We manage your Messenger inbox with the same automation and flows as your site chat.
Instagram DMs
We handle Instagram direct messages through the same unified inbox.
WhatsApp Business
We extend your automation to WhatsApp so customers can reach you anywhere.
Slack alerts
We configure Slack notifications so your team is pinged for important escalations.
Email channel
We bring your support email into the same inbox so nothing gets missed.
Zendesk / Gorgias / Freshdesk
We create tickets in your existing helpdesk when a conversation needs to escalate.
Ongoing Management
We handle the day-to-day so your team never has to touch the system. You just deal with the conversations that matter.
Daily monitoring
We monitor your chat every day. Automated flows handle the simple stuff, and your team gets the rest.
Weekly optimization
Every week we review performance data and make improvements to flows and responses.
Inbox organization
We tag and categorize every conversation so your team's inbox stays clean and easy to navigate.
Lead capture and sync
Every lead captured in chat is automatically sent to your email or CRM platform.
Policy and content updates
When your products or policies change, we update the chat system to match.
Seasonal campaign updates
We update messaging for promotions, launches, and seasonal events without you asking.
New automation opportunities
We proactively identify new patterns and bring automation suggestions to you.
Integration maintenance
We manage all integrations and fix any sync issues before they affect your team.
Team inbox support
Your team handles escalated chats and emails from a clean, simple shared inbox.
Performance reporting
Clear reports delivered regularly so you always know what's working.
Onboarding for your team
We walk your team through the dashboard and inbox so they know exactly how to handle escalated conversations. No learning curve.
No dashboards to learn
We manage everything. Your team just needs to respond to the messages we route to them.
Ready when you are
We build it.
You reap the results.
No dashboards to learn. No flows to configure. No ongoing maintenance. We handle all of it so your team can focus on what actually needs a human.